HOA and Apartment Common Area Cleaning in Concord, CA

Star’s Janitorial Services provides apartment & hoa common-area cleaning in Concord, California and across the East Bay and Contra Costa County.

Common areas, amenities, and vacant-unit turnovers kept clean for residents and boards.

Common-area cleaning is the most visible line item on an association's budget. Residents walk through the lobby, ride the elevator and use the fitness room every day, and the board hears about it when those spaces slip. Our HOA and apartment program covers the shared spaces residents actually use, on a schedule that avoids peak hours.

What we clean in a community

• Lobbies, mail and package rooms and elevator cabs: glass, floors, mailbox fronts, parcel lockers, elevator buttons, tracks and walls.
• Corridors and stairwells: vacuuming or mopping, handrails wiped, light fixtures dusted, spot cleaning of walls and doors.
• Fitness rooms: equipment wiped and disinfected, mirrors cleaned, floors done, wipe stations restocked.
• Clubhouses and community rooms: kitchens, tables and chairs, restrooms, floors, and reset after resident events on request.
• Pool decks and pool restrooms: furniture wiped, decks swept or rinsed, restrooms and showers cleaned and disinfected. Pool chemistry stays with your pool vendor.
• Trash and recycling rooms, chutes and enclosures: floors degreased and disinfected, odor control, chute doors wiped.
• Laundry rooms, leasing offices and model units: cleaned to the standard the property manager sets for prospects.

Who this is for

HOA boards and their management companies, apartment communities and residential property portfolios in Concord, Walnut Creek, Pleasant Hill, San Ramon, Dublin and throughout Contra Costa County. Typical needs: a vendor that carries insurance naming the association, early-morning windows for fitness rooms and lobbies, and a scope the board can approve once and then hold the vendor to.

Service options

• Daily, three-day or weekly common-area routes, with fitness rooms and lobbies commonly on the higher frequency.
• Early-morning scheduling so service is finished before residents are up, or midday for communities that prefer visible service.
• Periodic work written into the same agreement: carpet extraction in corridors, hard floor burnishing, interior glass, pressure washing of breezeways and pool decks.
• Vacant-unit turnover cleaning for apartment communities, scoped per unit.
• Certificate of insurance naming the association or management company, provided on request.

What is in scope, and what is not

In scope: interior lobbies and elevator vestibules, corridors and stairwells, fitness rooms, mail and package rooms, laundry rooms, clubhouse interiors, pool decks and pool restrooms, and trash and recycling enclosures. Out of scope: pool chemistry, landscaping, and unit interiors, which stay with the association's other vendors or the residents. Being specific about the boundary is what keeps a scope from turning into an argument at a board meeting.

The resident experience common-area cleaning affects

Residents judge a community by four things they touch every day. Corridor floors, which either look vacuumed and mopped or show the traffic lane down the middle. Elevator cabs, where fingerprints on the panel and grit in the door track are the first thing a visitor notices. Restroom stock in the clubhouse, fitness room and pool restrooms, because an empty dispenser reads as neglect even when the room is clean. And stairwells, where cobwebs and debris accumulate quietly until an inspection or a resident complaint surfaces them. Our common-area scope names each of these and sets a frequency for it.

Early-morning scheduling and how access is coordinated

Most community routes run in an early-morning window so fitness rooms, lobbies and corridors are finished before residents are up and moving. Access is coordinated before the first service: documented access logs, alarm-code procedures for each building and amenity, and a supervisor reachable for emergencies. Because we are based in Concord, early-morning windows across Contra Costa County are practical rather than a special request.

What property managers and boards receive

• A written scope that lists each amenity, each task and each frequency, so the board and the manager see the same document.
• Before-and-after photos on request, which boards most often ask for on trash rooms, pool areas and fitness rooms.
• A certificate of insurance naming the association on request, normally within two to three business days. Star's holds California Janitorial Services Registration #929771.
• A single local point of contact based in Concord, not a national call center.

We service communities across the county, including Concord and Walnut Creek. See also our Walnut Creek HOA common-area page and the per-space frequency guide.